2 days

Align your Organization's IT Resources with its Objectives, while Managing Risks and Optimizing Efficiency

Now more than ever, the role of the ICT Professionals is one that requires ongoing education and professional development to keep current of the ever-changing ICT environment. Organizations must protect their technology and telecommunication systems to minimize the impact of disruptions.

Take this course to get an in-depth look at IT frameworks, storage management, availability challenges, clustering and machine virtualization, as well as IT risk, ICT continuity and the more traditional disaster recovery. In addition, an understanding of how to protect against security breaches, the importance of enforcing IT security policies and understanding the role of backup components, architecture, and media is included.

Course objectives

By achieving this course, you will:

• understand key business & IT priorities for organizations today  
• describe major challenges, strategies and approaches in managing the IT system in a critical environment, the IT frameworks such as ITIL and COBIT
• master the key concepts related to IT Risk, ICT Continuity and Disaster Recovery, reinforcing the importance of strong IT security policies
• define endpoint management technologies, troubleshooting, and gathering information about problems

You will also have the opportunity to get your ICT credentials. You can afterwards use it to showcase your knowledge, distinguish your expertise and prove your commitment to professional development.

What you will learn

Develop new competencies on preserving, protecting, and recovering data, aligning IT resources with your business objectives, while managing risks and optimizing efficiency. This course provides you with the knowledge of how to increase organizational resilience through best practices in information storage and availability systems management.

2000.1 - Understanding the Critical Environment: Get introduced to the purpose and components of the C, the IT frameworks, the compliance & IT GRC, as well as the total cost of ownership and the ROI.

2000.2 - Storage Management:
Understand the storage requirement, virtualization, challenges and trends, along with the cloud computing.

2000.3 - Driving Storage Efficiencies:
Discover how to optimize storage and report it, the volume and file system management, the deduplication and compression, and the data life cycle management.

2000.4 - Availability Concepts & Challenges:
Learn critical concepts and challenges such as replication, clustering, virtualization and mirroring.

2000.5 - Addressing IT Risk, ICT Continuity & Technology Recovery:
Assess IT and CE Challenges, IT risk management, ICT Service Continuity, technology (Disaster) recovery.

2000.6 - Backup Methods and Systems:
Get familiar with data protection plan, backup architectures & storage types, backup methods and replication.

2000.7 Protecting Against Security Breaches:
Implement robust security policies, identify the sources of security breaches, and learn how to protect the infrastructure and the information.

2000.8 Endpoint Management & Troubleshooting:
Strengthen your skill on endpoint management, technologies, methods for troubleshooting and interfaces and tools for problem solving.

The course includes multi-media, sample policies, and templates. Available as an entire course or as 8 individual modules.

Who is this for?

This course is designed for any professionals who have the responsibility of increasing organizational resilience and of managing risks throughout the organization:

• technology recovery professionals, technicians and managers

• Business Continuity professionals

• technology support personnel


For the ICT 2000: Critical Environments Technology Professional (CETP) course, no prior knowledge is required.


The Critical Environments Technology Professional Certification Exam may be challenged after completing the ICT 2000 course or without completing any of ICOR’s education programs.

To earn the CETP certification, a minimum score of 75% in each of the 8-course content areas is required. Certification is valid for 3 years.

Exams are multiple-choice.

Critical Environment Technology Professional Certification

Other advantages

  • Certification Exam is included in the course fee
  • This course entitles to a free one-year membership to ICOR

Download the brochure to learn more

About the Business Continuity Institute (BCI)

The Business Continuity Institute (BCI) offers world-class, high-quality, award-winning education services, delivered in partnership with BCI Licensed Training Partners and Approved BCI Instructors located around the globe. Each of them is highly experienced and a respected Business Continuity and resilience professional, bringing a wealth of expertise to enhance your learning experience. All BCI courses have been designed to build on the management and technical practices as described in the BCI Good Practice Guidelines (GPG).

About the International Consortium for Organizational Resilience (ICOR)

The International Consortium for Organizational Resilience (ICOR) is a non-profit and competency-based global leader in organizational resilience. It offers many programs, training and certifications to empower individuals with a quality education and credentialing programs to increase the resilience of the organizations they work for and within the communities they reside. Dedicated to make its participants resourceful leader, the ICOR courses are offered globally, through authorized and highly qualified training partners. The Model for Increasing Organizational Resilience is based on ISO 22316: Security and Resilience – Organizational Resilience Principles and Attributes.

About the Premier Continuum

A leader in Business Continuity, Premier Continuum helps worldwide organizations increase their organizational resilience through state-of-the-art of consulting and training services, supported by ParaSolution, its world-class BCM software. As a certified training partner of the Business Continuity Institute (BCI) since 2008 and of ICOR since 2014, we have offered hundreds of classes in Canada, USA and Europe and trained more than 500 professionals. We share our an unparalleled knowledge of the standards and best practice in various industries, and take pride in sharing their practical field-experience and their complete vision of resilience with the PCI students.

Any question?
Talk to an expert.

Fill out the inquire form on our contact page or choose an option below.

ICOR - ICT 2000: Critical Environments Technology Professional (CETP)

Thank for you registration!

An invoice will be produced upon reception of your registration.

We offer three payment methods : online payment via Stripe, check and bank transfer.

If you prefer online payment, simply proceed via the link below. Otherwise one of our agent will contact you in the following days.

Online payment
The price displayed on the payment gateway is in USD
Online payment
The price displayed on the payment gateway is in USD
Oops! Something went wrong while submitting the form.
"Innovative BCM Solution that provides a superior and intuitive end user experience!"
Corporate Security Director, Finance Industry
‘’Successful Implementation thanks to the customized client service and support’’
Enterprise Risk Management Senior Director, Services Industry
"Simple yet efficient product backed by a vendor that truly cares about its customers."
Security and Risk Manager, Finance Industry
March 3, 2022 - March 4, 2022 | English
June 2, 2022 - June 3, 2022 | English
September 29, 2022 - September 30, 2022 | English
November 10, 2022 - November 11, 2022 | English